Dynamic Content in Emails: Meaning, Benefits, and Tips
By Ryane Tully · March 13, 2024
Helpful Summary
Overview: We explore the basics of dynamic content (like videos) in emails, their benefits, and tips for leveraging them to boost engagement and conversions.
Why you can trust us: Over a thousand businesses have scaled their sales outreach process and created outstanding email pitches with Pitchlane. Use our tools to create quick video pitches that speak directly to your prospects. These raving ProductHunt reviews show that we understand your pain points and have tailored our tool to solve them.
Why this is important: There is a growing need for businesses of all sizes (including yours) to connect with and engage audiences in unique ways that help them stand out from the competition. Using dynamic content in emails helps fulfill this need.
Action points: Begin infusing dynamic content in your emails—starting with personalized videos.
Further research: Visit our blog for more guides and learning resources.
Want Your Sales Emails to Stand Out? Dynamic Content Is The Only Way
Your prospects’ mailboxes are constantly swamped with messages. The most generic outreach emails barely get replies.
Using dynamic content in emails personalizes your messages and helps them stand out from others, boosting engagement and increasing your chances of conversions.
This Pitchlane article will provide an overview of what dynamic email content is, its extensive benefits, and strategies for incorporating it into your emails.
Why Listen to Us?
Our email outreach platform, Pitchlane, helps users leverage dynamic email content—videos in this case—to engage and convert prospects. We’ve successfully cracked the code of video outreach via email and multiple businesses have used our software for varying their email content and personalizing outreach campaigns at scale.
What is Dynamic Content in Emails?
Dynamic content in emails refers to email sections customized to reflect recipients’ preferences, behavior, demographics, or other distinguishing attribute. So instead of sending the same generic email content to everybody on your mailing list, dynamic content lets you give each recipient a unique and personal experience.
Incorporating dynamic content in your emails helps you execute more relevant campaigns, contributing to higher conversions.
One common example of dynamic content in emails is the first name merge tag which lets you refer directly to your recipient by their first name in any written section of the email. Other applications of dynamic email content include:
- Including the recipient’s location, or purchase history within the email content.
- Sending recommendations drawn from the recipient’s actions like abandoning carts.
- Introducing customized offers based on the recipient’s occupation or industry.
- Adding images or videos that are tailored to the recipient’s interests and needs.
Why You Should Use Dynamic Content In Your Emails
Email open and click-through rates are great, but they are not so easy to maintain and improve. Dynamic email content will surely improve your email opens, interactions, and conversions.
Improved engagement and conversions: As opposed to generic emails, over 20% of marketers agree that personalization boosts email engagement. Dynamic content is a great way to personalize your emails, grab your reader’s attention, and increase the likelihood of them responding favorably.
Better customer experience: Personalizing your sales emails with dynamic content—instead of sending generic messages—makes recipients feel like you’re speaking directly to their needs and preferences, giving them a better experience.
Optimized performance: Using dynamic email content lets you refine and optimize your messages based on past performance to achieve better results.
7 Ways to Incorporate Dynamic Content in Your Emails
Adding dynamic content to your emails can significantly boost engagement and drive better results. However, to successfully implement dynamic content, you need specific tools, starting with the right email software.
Different email solution providers offer varying levels of support for dynamic content formats, from images to videos, merge tags, and more.
Note: Pitchlane integrates with top mailing platforms like QuickMail, HubSpot, Mailshake, and more, so you can easily choose your preferred platform and get set up in no time.
After choosing your preferred platform, it’s time to start contacting your prospects. Read on for 6 proven ways to infuse dynamic content in your emails, and improve your sales campaign performance.
1. Using Personalized Videos
Personalized videos are a unique way to engage your prospects and stand out in the flurry of emails recipients get every day. Pitchlane lets you create personalized videos at scale, tailoring the email experience for each prospect and increasing your chances of getting a favorable response.
Take Max Schulz for example. In the past, he built thousands of outbound campaigns with Loom videos in a bid to scale revenue for his consultancy clients. However, he always struggled to balance personalization with scaling up the volume of outreach he could execute within a limited amount of time.
Once he discovered Pitchlane though, his team began to skip the repetitive task of manually and painstakingly creating several prospecting videos per day. Instead, they use our app to create one video, upload client data, and generate multiple sales videos in minutes.

The results? Max and his team recorded improved customer success, including an almost 50% increase in booked meetings.
2. Using First Name Merge Tags
Using merge tags in emails is probably the most popular personalization tactic. Merge tags allow you to automatically insert specific details, such as the recipient’s first name, into your email content.
For example, instead of starting your email with a generic greeting, you can use a merge tag to address the recipient directly: “Hi [First Name],” This small customization can significantly boost your email’s effectiveness and response rates.
3. Incorporating Countdown Timers
Countdown timers create a sense of urgency and prompt intending customers to take action faster. Whether the countdown is for a product launch, holiday promo, or event registration, timers excite prospects, create FOMO, and motivate them to take immediate action.
Multiple email providers offer drag-and-drop builders that let you easily add countdown timers to your emails. Combined with a personalized sales video (created quickly with Pitchlane), your countdown campaign will be sure to drive exponential results!
4. Offering Unique Product or Subscription Plan Recommendations
More often than not, customers need an extra push to solidify their purchase decision. Dynamic email content via personalized product or subscription plan recommendations can do the trick.
With one generic copy, you can vary specific email blocks like “items you may like” or “upgrade your plan” using recipient data like their purchase history or current subscription.
You can even create distinct emails for customer groups by targeting them with location, gender, or milestone-specific campaigns, helping indecisive prospects commit to a purchase or upgrade.
And of course, if you want to go the extra mile to make your recommendation(s) more compelling, create personalized sales videos with Pitchlane and add them to relevant emails.
5. Automating Abandoned Cart Reminders
Abandoned cart email reminders prompt recipients to buy the items they previously saved in their shopping cart on an eCommerce site.
While you can have one simple email template for this notification, it’s better to personalize abandoned item blocks in the email by naming the products left in their cart. Such an approach will surely be more effective than sending a basic “complete checkout” or “still interested?” message.
Plus, with Pitchlane’s free spintax generator tool, you can create multiple variants of the same cart abandonment copy to test with different prospects.
6. Sharing Loyalty Program Notifications
Loyalty programs are great for encouraging repeat purchases—about 80% of consumers say that they are more likely to continue doing business with brands that offer them. The lesson: if you have one, amplify your loyalty program across multiple channels (including email).
Say you run an online beauty store. You can automate a notification email informing existing customers of how many loyalty points they’ve garnered or how much more they need to unlock specific rewards.
Even though other elements of the email remain the same, the exact loyalty points (dynamic content) will differ from recipient to recipient since everyone has engaged with your brand differently.
7. Requesting Reviews
Having a collection of stellar reviews you can syndicate across channels to generate demand and drive sales is the fun part. Sourcing said reviews? Not so much; especially if you wait too long to request them.
Encourage your customers to leave you positive reviews by:
- Asking for a review immediately or shortly after they make a purchase.
- Leveraging dynamic content blocks to request reviews for the specific item(s) bought or plan(s) purchased.
Drive Customer Engagement and Boost Sales By Adding Dynamic Content to Your Emails
Now that you have the lowdown on dynamic content, it’s time to step up your email game—starting with incorporating personalized sales videos.
Ready to give it a shot? Sign up on Pitchlane today and watch your conversions skyrocket.